Privacy Policy

Effective Date: 29 October 2026
Last Updated: 29 October 2026

1. Introduction

Business Growth Experts (BGE), operating through https://itsbge.com (the “Website”), respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you visit our Website, contact us, submit an inquiry, or express interest in our services.

This Policy is intended to address applicable data protection requirements, including the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia and its implementing regulations, where applicable.

For the purposes of this Policy, “BGE,” “we,” “us,” and “our” refer to Business Growth Experts, subject to confirmation of its full registered legal name.

2. Personal Data We May Collect

Depending on how you interact with us and the services you request, we may collect the following categories of personal data.

A. Identification and Contact Information

Full name.
Email address.
Telephone or mobile number.
Preferred method of communication.
Other contact details you choose to provide.

B. Business and Employment Information

Where relevant to a business or financing inquiry, we may collect:

Business or employer name.
Job title or professional role.
Business contact details.
General information about business activities.
Information about business financing requirements.

C. Financial and Financing-Related Information

If you choose to discuss financing options with us, we may request information relevant to your inquiry, such as:

General income or affordability information.
Employment or business income details.
Approximate financing requirements.
Property or asset information relevant to the requested service.
Existing financial commitments, where relevant.
Supporting documents reasonably necessary to assess or facilitate the requested service.

Please provide only information that is necessary for your inquiry and that you are authorized to share. Do not send passwords, payment card security codes, or unrelated sensitive information through general contact forms.

D. Technical and Website Usage Information

When you visit the Website, certain information may be collected automatically, depending on the tools and settings in use, including:

IP address.
Browser type and device information.
Pages visited and interactions with the Website.
Referring website or page.
Approximate location derived from technical information.
Cookies and similar identifiers.
Website performance, security, and diagnostic data.

E. Communications

We may retain information contained in messages you send us by email, telephone, WhatsApp, or Website forms, including the information needed to respond to your inquiry and maintain relevant business records.

3. How We Collect Personal Data

We may collect personal data:

Directly from you through Website forms, emails, telephone calls, WhatsApp messages, or other communications.
From documents you voluntarily provide in connection with a requested service.
From relevant financing providers or authorized representatives, where lawful and appropriate.
Automatically through Website logs, cookies, analytics tools, and security technologies, where these are implemented.
From other lawful sources where permitted by applicable law.

Where personal data is obtained indirectly, we will handle it in accordance with applicable legal requirements.

4. Why We Use Personal Data

We may process personal data for the following purposes:

To respond to inquiries and requests for information.
To understand your financing or business requirements.
To assess which services or financing options may be relevant to your stated needs.
To facilitate communications with relevant financing providers where appropriate and legally permitted.
To prepare, review, or follow up on a requested service.
To verify information where reasonably necessary and lawful.
To maintain business, service, and communication records.
To operate, maintain, secure, and improve the Website.
To detect and prevent fraud, misuse, security incidents, and unlawful activity.
To meet applicable legal, regulatory, reporting, and recordkeeping obligations.
To send service-related communications.
To send marketing communications where permitted and, where required, with your consent.

We will seek to limit the personal data we collect to what is reasonably necessary for the relevant purposes, in accordance with applicable law.

5. Legal Basis for Processing

Where required under applicable law, we will identify and rely on an appropriate legal basis for processing your personal data.

Depending on the circumstances, this may include:

Your consent, where consent is the appropriate legal basis.
Taking steps at your request before entering into a contract, or performing a contract with you.
Complying with legal or regulatory obligations.
Protecting vital interests where legally applicable.
Another lawful basis permitted under the applicable data protection framework.

The applicable basis depends on the specific processing activity. Where processing relies on consent, you may withdraw that consent subject to applicable law. Withdrawal does not affect the lawfulness of processing carried out before withdrawal or processing that continues under another valid legal basis.

6. Sharing and Disclosure of Personal Data

We do not treat the submission of an inquiry as unrestricted permission to disclose your personal data.

Where necessary and lawful, we may share relevant personal data with:

A. Banks and Financing Providers

Where relevant to your requested service, we may share information with a bank, finance company, or other relevant financing provider to explore financing options, facilitate an authorized referral, or progress your request.

We will handle such sharing in accordance with applicable law and any required authorizations or consent.

B. Service Providers

We may use third-party service providers for website hosting, website maintenance, email communications, cybersecurity, analytics, document management, and other operational support.

Such providers may process personal data on our behalf, subject to appropriate safeguards and applicable legal requirements.

C. Professional Advisers and Business Partners

We may disclose relevant information to professional advisers or other parties where necessary for legitimate business operations, your requested service, or compliance with applicable law.

D. Government and Regulatory Authorities

We may disclose information where required or permitted by applicable law, a valid legal request, or a competent authority.

E. Business Transfers

If a merger, restructuring, acquisition, or transfer of business assets occurs, personal data may be transferred where legally permitted and subject to applicable data protection requirements.

We do not sell personal data as a commercial data product. Any sharing for marketing or other purposes will be handled in accordance with applicable law.

7. International Transfers of Personal Data

Our Website or service providers may involve the processing or storage of personal data outside the Kingdom of Saudi Arabia, depending on the hosting arrangements, software, and third-party services used.

Where personal data is transferred outside the Kingdom, we will comply with applicable Saudi data protection requirements governing international transfers and implement the required safeguards.

For further information about relevant processing arrangements, you may contact us using the details below.

8. Cookies and Similar Technologies

The Website may use cookies and similar technologies to support functionality, maintain security, understand website usage, and improve user experience.

Depending on the tools implemented, these may include:

Essential cookies: Necessary for core website functions or security.
Analytics cookies: Used to understand how visitors interact with the Website.
Preference cookies: Used to remember selected settings.
Marketing cookies: Used for advertising or campaign measurement, if implemented.

You may be able to manage cookies through your browser settings or any cookie preference tool provided on the Website. Disabling certain cookies may affect website functionality.

Where required, we will obtain consent before using non-essential cookies or similar technologies.

9. Data Retention and Deletion

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.

Retention periods may depend on:

The nature of your inquiry or requested service.
Whether an ongoing business relationship exists.
Applicable legal and regulatory obligations.
Recordkeeping, dispute resolution, and security requirements.

When personal data is no longer necessary and no lawful retention requirement applies, we will take appropriate steps to delete it, destroy it, or anonymize it in accordance with applicable law.

10. Data Security

We take reasonable organizational, administrative, and technical measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

You should avoid sending confidential documents through channels that have not been approved for that purpose. Where sensitive financial documents are required, contact us to confirm the appropriate submission method.

11. Your Privacy Rights

Subject to applicable law and any relevant exceptions, you may have rights regarding your personal data, including the right to:

Be informed about the collection and processing of your personal data.
Request access to your personal data in accordance with applicable requirements.
Request correction, completion, or updating of inaccurate personal data.
Request destruction of personal data when the applicable legal conditions are met.
Withdraw consent where processing is based on consent.
Exercise other rights available under the applicable data protection framework.

These rights are not absolute and may be subject to legal requirements, exemptions, or recordkeeping obligations.

To submit a request, contact us using the details in Section 15. We may need to verify your identity and request additional information to process your request securely.

12. Marketing Communications

We may contact you about our services or relevant updates where permitted by applicable law.

Where consent is required, we will obtain it before sending marketing communications.

You may request to stop receiving marketing communications by following the unsubscribe instructions provided in the communication, where available, or by contacting us directly.

Even if you opt out of marketing, we may still send essential communications relating to an inquiry, an ongoing service, security, or legal obligations.

13. Third-Party Websites and Services

The Website may contain links to third-party websites, including financing providers and communication platforms.

Those third parties operate under their own privacy policies and terms. We encourage you to review their policies before submitting personal data to them.

Our Privacy Policy applies to the processing of personal data for which BGE is responsible and does not automatically govern the independent processing activities of third parties.

14. Children’s Privacy

Our Website and financing-related services are not specifically directed at children. We do not knowingly seek to collect children’s personal data unless there is an appropriate lawful basis and the applicable requirements concerning minors are satisfied.

If you believe that a child’s personal data has been submitted to us inappropriately, please contact us so that we can review the matter and take appropriate action under applicable law.

15. Contact Us and Privacy Requests

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a concern about how your personal data is handled, please contact us:

Business: Business Growth Experts (BGE)
Website: https://itsbge.com
Email: info@itsbge.com
Address: Al Muhanna Tower, 4th Floor, King Abdulaziz Street, Al Aziziyah, Dammam 32424, Kingdom of Saudi Arabia.

Please describe your request clearly. We will handle it in accordance with applicable legal requirements and respond within the relevant timeframe.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our data processing activities, Website functionality, service providers, or applicable laws and regulations.

The latest version will be published on this page, with the updated date shown at the top. Where required by applicable law, we will provide additional notice or obtain consent for material changes to our processing activities.

We encourage you to review this Policy periodically.

17. Additional Information

This Privacy Policy describes our intended approach to personal data protection. Its implementation must reflect the actual data collected by the Website, the services and software in use, our relationships with financing providers, and applicable legal requirements.

Where required, additional notices or consent mechanisms may be presented at the point of data collection.